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All Crown service technicians receive thorough company-backed training to maintain customers’ equipment to a high standard

Forbes Magazine names Crown Equipment a ‘best employer’

Crown Equipment Corporation, one of the world’s largest materials handling companies, has announced that it has been named among Forbes Magazine’s ‘America’s Best Employers’ for 2019.

Jim Dicke III, president of Crown Equipment, says: “We are honoured to receive this distinction as a celebration of our employees’ efforts to help make Crown a great place to work and build a successful career. 

“Our Crown employees are an incredible group of people, passionate about innovation and committed to our customers. The environment they foster and the work they do helps us to continue to attract and retain a workforce committed to exceptional quality and customer service. We are grateful to all of the employees who provided feedback and insights as part of Forbes’ objective evaluation process.”

Global recognition

Forbes partnered with market research company Statista to create its own independent research panel and conduct a survey of approximately 50,000 workers throughout the United States. Survey participants were asked to identify and rate their employer according to their likelihood to recommend the company to a friend or family member.

Participants were also asked about other companies they would or would not recommend as an employer based on their own knowledge or impressions. Results for all companies mentioned by participants during the survey process were compiled based on both the quantity and quality of the responses received with only the top finishers designated as ‘America’s Best Employers’.

Crown is known around the world for its innovative products and exceptional customer service

Crown’s workforce has grown by more than 50% in the past five years. The company currently employs more than 15,500 people worldwide, including 10,800 in the United States across 84 locations. Crown offers employees a number of career benefits, including onboarding and training programmes, competitive wages and compensation packages, and multiple pathways for long-term career advancement. The company has earned recognition globally for its product design, sustainability initiatives and employee diversity programmes.

Great prospects in New Zealand 

Kieran White, managing director of Crown Equipment New Zealand, has congratulated the company’s US operations while outlining the benefits of working for the company’s local operations. 

“It’s an outstanding achievement for Crown Equipment Corporation to be named among Forbes Magazine’s America’s Best Employers,” Mr White says. “Crown is known around the world for its innovative products and exceptional customer service. However, those who get to know the organisation first-hand can tell you that the same employee-focused culture exists across all of its wide-reaching global locations.

Crown Equipment managing director Kieran White: “In New Zealand we have a strong focus on maintaining and growing the skills of the Crown workforce with the aims of increased retention, greater efficiency, fulfilment and better outcomes for our customers”

“In New Zealand we have a strong focus on maintaining and growing the skills of the Crown workforce with the aims of increased retention, greater efficiency, fulfilment and better outcomes for our customers. 

“We’ve recently invested in a new service training facility in Auckland to help deliver top-quality training to our growing number of mobile service technicians, so that they can better satisfy customer demands. As we grow the team in New Zealand, our dedicated learning and development team helps to bring new employees quickly up to speed, so we get it right from the beginning.

“It’s a great, friendly and professional culture, and customers will notice it when dealing with Crown,” Mr White says.

For further information, visit www.crown.com


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